Privacy Policy

Privacy & GDPR Policy

UK School of English: Policies, Procedures, Practices, and Guidelines

• At the UK School of English, a comprehensive set of policies, procedures, and guidelines governs our operations, ensuring a structured and supportive environment for both staff and students. These documents serve as a valuable resource for guidance and advice across various academic and administrative areas.
• Our policies are designed to assist all members of the UK School of English community in navigating day-to-day activities. Students, staff, and other stakeholders can rely on these materials for clarity and support on a wide range of matters.
• While the online versions of these documents are accurate and up to date, in the case of any discrepancies or disputes, the official written copy maintained by the relevant department or administrative area will take precedence.

UK School of English: Privacy and GDPR Policy

• This privacy policy outlines how the UK School of English (UKSE) collects, uses, and safeguards any information you provide when using this website.
• The UK School of English is committed to protecting your privacy in compliance with the General Data Protection Regulation (GDPR). Should we request any information by which you can be identified, it will be handled in accordance with this privacy statement and GDPR guidelines.
• We may update this policy from time to time. Please review this page periodically to ensure you are informed of any changes. This policy is effective as of 1st December 2024.

Information We Collect

We may collect the following information:

• Name and title
• Contact information, including email address
• Demographic information such as postcode, preferences, and interests
• Other details relevant to customer surveys or offers

If you provide permission, we may use your email to send communications such as updates, offers, and educational resources. You can unsubscribe at any time using the link at the bottom of each email.

Purpose of Data Collection

We use the collected data for the following purposes:

• Internal record-keeping
• Improving our products and services
• Sending promotional emails about new courses, special offers, or other relevant information
• Contacting you for market research via email, phone, or post
• Customizing our website based on user interests

Data Security

• We are committed to ensuring your data is secure. To prevent unauthorized access or disclosure, we have implemented robust physical, electronic, and managerial procedures.

Cookies Usage

Cookies are small text files stored on your computer when you visit our website. We use two types of cookies:

• Session Cookies: Retain data during your visit, such as when completing forms.
• Persistent Cookies: Remain on your device after the session to help us improve our website based on user preferences.
• Cookies do not store personal or sensitive information. Most browsers accept cookies automatically, but you can modify your browser settings to decline them if preferred.

Links to Other Websites

• Our website may contain links to external websites. The UK School of English is not responsible for the content or privacy practices of these sites. Users are encouraged to review the privacy policies of any linked websites.

Controlling Your Information

You can manage your data preferences in the following ways:

• Opt out of data use for marketing by checking the appropriate box on forms.
• Withdraw consent for marketing communications by contacting us at info@ukschoolofenglish.com.

We do not sell, distribute, or lease your personal data to third parties unless required by law or with your explicit consent.

GDPR Compliance

The UK School of English fully complies with GDPR principles, ensuring data is:

• Processed lawfully, fairly, and transparently
• Collected for specific, legitimate purposes
• Adequate, relevant, and limited to necessity
• Accurate and up-to-date
• Stored no longer than necessary
• Securely processed

Legal bases for processing your data include:

• Consent: You have provided explicit permission.
• Contract: Data processing is necessary to fulfill a contract.
• Legal Obligation: Processing is required by law.

Data Protection and Breaches

• All data breaches will be reported to the relevant individuals and the Information Commissioner’s Office (ICO) within 72 hours.

Access Requests

• Individuals have the right to request access to their personal data. Requests should be made in writing and will be processed within one month, free of charge.

Data Storage and Disposal

• Paper records are securely stored and shredded when no longer needed.
• Electronic records are accessed and edited securely via the cloud, avoiding unnecessary local storage.
• IT assets holding data are disposed of following ICO guidelines.

Contact Us

• If you believe any information we hold is incorrect or incomplete, or if you have questions about this policy, please contact us:

UK School of English
Email: info@ukschoolofenglish.com
Address: 71A South End, Croydon, CR0 1BF

We are committed to addressing your concerns promptly and ensuring your data is managed responsibly.